There was chaos in the stadium during the Copa America final, and many criminals who did not have tickets also broke the gates and entered inside. Due to which many ticket holders had to face problems and they could not even enter the stadium. After this Surat incident the public was very angry and now many ticket holders are saying that it is a matter of surprise that despite 800 police men being on duty, this incident took place here, hence we want refund of our tickets.
We will tell you how you can get a refund of your Copa America final tickets. We can only provide you with the information and cannot take full responsibility for the refunds of the remaining tickets.
After this incident, many news channels contacted the stadium administration and they said that as per the ticketmaster’s policy, only the event organizers can refund the tickets.
Refund policies are exclusive to event organizers, according to Ticketmaster policy. “We understand there are disappointed ticket holders who were not able to enter the stadium after the perimeter was closed, and we will work in partnership with CONMEBOL to address those individual concerns,” the Hard Rock Stadium published in a statement that aired on X on Monday morning.
Ticketsellers will see a request refund button in their online accounts if the event organizer permits refunds, and the money will be returned to the card used to purchase the tickets, according to Ticketmaster. I don’t know about CONMEBOL but if you have bought tickets from stubhub then getting a refund seems to be difficult because random sellers sell the tickets there, getting a refund from them is not an easy task.